My Reservation is the place to go to access your important travel
information. To access up-to-date flight information or to get a copy of your itinerary,
please complete the form.
Reservation Code – Please type your Reservation Code into
the Reservation Code field provided. The Reservation Code is the 6 character code
that you received when you completed your booking request through the website. You
should have received this Reservation Code either as an email confirmation (when
you completed your reservation) or as a printed a copy of the Confirmation Screen.
If you do not have your Reservation Code, you either provided us with the wrong
email address or you did not do a booking with us. To determine if you have a Reservation
Code, please visit the Customer Support page and
choose the “No Confirmation Email Received” option
from the drop down menu.
Email Address - Please type your email address into the Email Address
field provided. In order to pull up your reservation information, you will need
to type in the same email address that you used when you completed your booking
through the website. This email address is an important form of communication between
you and the travel support center. If your email address does not work or if you
typed in the wrong email address, please visit the Customer
Support page and choose the “Wrong Email Address”
option from the drop down menu. You can then provide us with your correct email
address and we will update your information and send you an email confirming that
the change has been completed.
Visas and passport requirements - Each country has its own Visa
and Passport requirements. It is up to each individual to determine the Visa and
Passport requirements for the country they will be visiting. For questions regarding
your Visa and Passport requirements please contact CIBT at (800) 929-2428 or visit
Flight Confirmation – Although the MyReservation page was
created to provide you access to up-to-date flight information, sometimes the airlines
do not update their last minute schedule changes with the Airline Reservation Systems.
We suggest that you contact the airlines 24 hours prior to departure to re-confirm
your flight information. For a list of airline phone numbers, please visit the Airline Contact page.
Check-in – We recommend arriving at the airport 2.5 hours
prior to departure for international flights and 1.5 hours prior to departure for
domestic flights. Additional tips and information on airport security and check
in procedures can be reviewed by accessing the Transportation Security Administration Web site.
Thank you for purchasing your flight with SmartFares!